5/10/15/20 year warranties
We warrant your Nordic Ware product to be free of defects in materials and workmanship for a specified period of 5, 10, 15 or 20 years after the original date of purchase (please consult the original product packaging to determine which warranty applies). Minor imperfections, surface markings as a result of shipping, and slight colour variations are normal and do not constitute a defective product. All of our warranties are limited warranties because they require our products to be used according to the use and care instructions we provide and do not cover damage caused by accidents, misuse, overheating, use of cooking sprays, normal wear, nor non-home use.
The following misuse will void your warranty:
- Using your pans on high heat for an extended period of time
- Washing your product in the dishwasher; improper cleaning, neglect or modification of your product
- Using metal utensils on any nonstick surface
- Using scouring pads, steel wool, abrasive cleansers, or bleach
If your Nordic Ware product should become defective within the warranty period, we will elect to repair or replace it on a pro-rata cost basis depending on the length of warranty remaining. To obtain your warranty rights please contact our friendly customer service team Monday to Friday from 9am to 5:30pm, Melbourne time.
Lifetime warranty
We warrant your Nordic Ware product to be free of defects in materials and workmanship for the life of your product. Minor imperfections, surface markings as a result of shipping, and slight colour variations, are normal and do not constitute a defective product. Our lifetime warranty is a limited warranty because it requires our products to be used according to the use and care instructions we provide and does not include damage caused by accidents, misuse, overheating, use of cooking sprays, normal wear or non-home use.
The following misuse will void your warranty:
- Using your pans on high heat for an extended period of time
- Washing your pans in the dishwasher; improper cleaning, neglect or modification of your product
- Using metal utensils on any nonstick surface.
- Using scouring pads, steel wool, abrasive cleansers, bleach.
If your Nordic Ware product should become defective within the warranty period, we will elect to repair or replace it on a pro-rata cost basis depending on the length of warranty remaining. To obtain your warranty rights please contact our friendly customer service team Monday to Friday from 9am to 5:30pm, Melbourne time.
If you have any questions about your warranty return, contact us.